Feedback

It is important to this practice that we provide our patients with the highest quality physiotherapy experience.

The purpose of this questionnaire is to better understand what you have found beneficial and any ways in which we could improve our service delivery to you, our valued client.


We welcome your feedback and invite you to complete this questionnaire.

 

POOR SATISFACTORY EXCELLENT
  • When telephoning our practice, was your enquiry handled promptly and professionally?
  • Your satisfaction with the facilities in the reception area was
  • Your satisfaction with the facilities in the consulting areas was
  • The treating physiotherapist was on time for your consultation.
  • The treating physiotherapist was friendly and professional.
  • The treating physiotherapist explained your condition/diagnosis and outlined a management plan.
  • The time allocated for this physiotherapy service was
  • The treatment provided and its outcome was
  • How would you rate our physiotherapy service overall
  • Would you recommend this practice to your family and friends?


  • What aspects of this practice do you find most helpful and why?


  • What aspects of this practice do you find most unhelpful and why?


  • Can you recommend anything that we can do better?